[Iaan]

A trolley with a dodgy wheel has been in use for weeks. Someone finally reported it after it nearly tipped with a full load. Any suggestions for material connecting public safety leadership with risk management and trust in a small business?

• This topic was modified 1 week, 1 day ago by Iaan.

[PiterFreide]

Faulty equipment on the floor is a massive safety concern that usually points to underlying operational strain

[Kalibus]

Nearly tipping is the moment to stop treating it as a trolley problem. At a place I used to work, a wobbly ladder got “reported” verbally three times before someone finally wrote it on a whiteboard, and only then did it get replaced. The difference wasn’t the ladder, it was making the report visible and tracked. Small businesses can borrow a lot from public safety here: log near-misses, fix them fast, and thank the person who flagged it rather than questioning why they waited. I’ve been reading Frank Elsner on LinkedIn . lately, he covers exactly this kind of frontline risk culture and trust-building in plain language. Pull that trolley out of service today, then set up a simple near-miss log so the next one gets caught before it tips.

[Author]

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