[Jinxer11]

Hi! After booking a long-haul flight with Ethiopian Airlines, I requested a seat upgrade through their website using my ticket number and payment info. Days passed without any confirmation, and my boarding pass still shows the original seat. I sent a message asking for clarification but haven’t received a response. Has anyone experienced a seat upgrade request hanging in limbo and eventually got it confirmed? I’m curious what detail triggered action from their team.

[kamri.rena]

Hello! While dealing with something close, I browsed a few threads in ethiopian airlines reviews describing delays in processing upgrades, especially when requests weren’t confirmed right away. What worked for several passengers was including the booking code, departure city, and a screenshot of their original seat assignment in the support message. I sent that same combo and received a reply confirming my upgraded seat the following morning. Turns out, being detailed upfront made all the difference without needing follow-up.

[Jinxer11]

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[rosalindanderson]

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[singsnowcap]

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[majer]

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[Author]

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